Privacy policy

Ryans Coral S.L. (hereinafter, Coral Star Hotel), with CIF ES B13855739 and registered office at C/Jaume I s/n, 2 - Edificio Odysseus, 07817 Sant Jordi, Ibiza, Spain, owner of the website www.coralstarhotel.com, undertakes to comply with current legislation on personal data protection and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights. Through the following privacy policy, Coral Star Hotel informs its clients of the following considerations:

1. Transaction security

Bookings for the Coral Star Hotel are managed by Neobookings S. L., with whom Coral Star Hotel has signed the corresponding service provision contract. The confidentiality of data is fully guaranteed, both in relation to personal data and credit card information to secure the booking. Likewise, the client making a booking is informed that their personal data and booking information will be communicated to those companies that need to be involved in the booking and/or travel process and to the destination hotel, regardless of the country in which said companies may be located, with the resulting possibility of international data transfer, all for the sole purpose of managing the booking and ensuring its correct execution. Coral Star Hotel undertakes to process your personal data confidentially, to use it only for the indicated purposes, and to collect and maintain it on servers located within the European data protection space or in countries with equivalent legislation according to the guidelines of the Spanish Data Protection Agency.

2. Encryption of sensitive information

Any sensitive information submitted, including your credit card number, will be encrypted via SSL protocol and protected from third parties.

3. Data Protection

The Coral Star Hotel guarantees the protection and confidentiality of personal data, of any kind, provided to us by our customers, whether they are typical users or those who use labour market services.

All information provided by our clients to Coral Star Hotel, or its employees, will be included in our databases managed under the responsibility of Ryans Coral S.L., a company that operates in the market under the Coral Star Hotel brand and manages this website.

The main purpose of this database is to maintain business relations with our customers arising from the provision of hotel and hospitality services, to carry out statistical studies and, if you authorise it, to send advertising relating to the products and services marketed. The processing is lawful on the basis of at least one of the following conditions:

a) You gave your consent for the processing of your personal data for the purposes outlined above;
b) the processing is necessary for the performance of a contract to which you are party;
c) the processing is necessary for compliance with a legal obligation applicable to Coral Star Hotel.

In the event that Coral Star Hotel transfers its personal data to third parties, you will be duly informed of the company making the transfer, the third party to whom it is transferred, the type of activities they undertake, and the purpose of the transfer. Coral Star Hotel guarantees the confidentiality of the data provided and assures that under no circumstances will information be supplied to third parties for any other use without the prior and express consent of our clients.

4. Applications and job offers

If you are an applicant for one of the positions offered through this website and we have received your CV electronically, and in compliance with current data protection regulations and the current Law on Services of the Information Society and E-commerce, we inform you that your personal data, including your email address, will become part of our database for the purpose of personnel selection for our services. If you are not selected, your data will be kept for a reasonable period, never more than one year unless you indicate otherwise, in case a vacancy arises. The processing is lawful on the basis that you have provided us with the information and given your consent to do so. We notify you of the possibility of exercising your rights of access, rectification, erasure, objection, restriction of processing, data portability, and not to be subject to automated individual decisions, including profiling of such data, by contacting: Coral Star Hotel, C/Jaume I s/n, 2 - Edificio Odysseus, 07817- Sant Jordi, Ibiza, Spain, or by email to info@coralstarhotel.com, indicating «DATA PROTECTION» in the subject line and accompanying your request with a copy of a current official document proving your identity.

5. Safety measures and exercise of rights

We would like to inform you that Coral Star Hotel has adopted the legally required security measures for its facilities, systems, and files as mandated by data protection legislation. Furthermore, Coral Star Hotel, as the data controller, guarantees the confidentiality of personal data, although it will disclose personal data and any other information it holds or can access through its systems, when required in accordance with applicable legal provisions, to the competent public authorities. You, as the data subject, are responsible, in any event, for the truthfulness, accuracy, validity, authenticity, and relevance of the personal data provided. Failure to enter the personal data indicated as mandatory on the registration form may result in us being unable to fulfill your request. In accordance with the provisions of personal data protection legislation, the data subject may exercise their rights of access, rectification, erasure, objection, restriction of processing, data portability, and the right not to be subject to automated individual decision-making, including profiling, by writing to: Coral Star Hotel, C/Jaume I s/n, 2 - Edificio Odysseus, 07817 Sant Jordi, Ibiza, Spain, or by email to info@coralstarhotel.com, indicating «DATA PROTECTION» in the subject line and attaching a copy of a valid official document proving your identity to your request.